Carole Karema is a Business Solution Architect with experience in ITIL and project management. She heads the Group IT department that mandates the implementation and monitoring of the ICT Strategy and IT service delivery for Crystal Ventures Ltd.
She holds a Masters Degree in Information Technology and a honor’s degree in Informatics from the University of Pretoria.
Carole has 15 years of experience in the IT industry, she is skilled and has extensive experience in conceptualizing and designing user, business and system requirements and translating them into solutions.
She previously worked as a System Analyst, IT service manager and IT project Manager at MTN Rwanda.