Carole Karema is a Business Solution Architect with experience in ITIL and project management. She is the Group IT head department that supports the IT software and infrastructure with mandates in ensuring the implementation and monitoring of the ICT Strategy to enhance delivery of services, developing and driving the Group IT policies across the group.
She holds a Masters Degree in Information Technology and a honor’s degree in Informatics from the University of Pretoria.
She is skilled and has extensive experience in conceptualizing and designing user, business and system requirements and translating them into solutions.
She previously worked as a System Analyst, Service manager and IT project Manager at MTN Rwanda.